So far, Human Resources Management course has been held in Salalah and Marketing course has been held in Muscat, said a statement from the company. These courses were attended by 41 participants from government, non-governmental organisations (NGOs), the public sector and the private sector. The courses were facilitated by SDO and taught by training experts from the relevant fields, it said. Shell Professional Courses initiative includes a number of courses that target NGOs, the public sector, Small and Medium Enterprises (SMEs) and other members of the public. These courses have been designed to empower individuals with professional skills ranging from strategic thinking and leadership techniques to project management. In 2016, about 230 Omanis benefited from these training courses. Muna Al Shukaili, GM of External Relations in Shell Development Oman, said: We have been proudly running this initiative for more than 10 successful years and more than 3000 people benefited from this programme. Through our courses, we are determined to instil in the youth in Oman the strength of knowledge and skills required to advance in their chosen fields and contribute positively to the national economy, he said. This year, we have fully digitalised the registration process to make it easier for interested participants to register in the courses and to attach the required documents. They only need to visit our website and access Shell Professional Courses page from the homepage, he added. Shell is committed to social development in Oman and aims to be a responsible corporate citizen of the sultanate.
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Success for those people, he said, often depends on the support structure they have in the community. The training included ideas that could benefit anyone trying to assist someone with mental illness during a difficult time: Show that you are concerned; try to get the person out of a hectic situation; remain calm; speak reassuringly, but firmly; dont try to touch the patient; get medical help if needed; speak slowing and clearly; use short sentences; be patient; acknowledge the terror the person may be feeling; and remind them even though their fear is real, its not life-threatening. When someone has a panic attack, Martin gave as an example, they can feel like they are dying or having a heart attack. Officers had opportunity to ask questions about conditions and the way they should try to respond. As police officers, some trainees said, they may have other duties during an encounter with a mental patient such as public safety. Martin said a police officers role might be different than that of a civilian, because of the types of encounters that might lead someone to call for their help. Still, Martin said he felt the training will help officers recognize mental illness and could give some guidance for officers in dealing with people. Martin had officers team up for an exercise: one officer took a rolled tube of paper and spoke into the ear of a colleague while another officer tried to carry on a conversation with them. He said for some people, mental illness is the distraction of another voice in their heads, telling them, for example, not to trust anyone. The course will assist our officers to identify when someone in our community may be struggling with a mental health or substance use problem and to connect them with the appropriate support and resources, when necessary, Hallman said.